Frequently Asked Questions
Do you have a brick-and-mortar storefront?
Do you offer nationwide shipping?
Our products are only available for local delivery in Seattle and the surrounding area.
Can you accommodate my allergy or dietary restriction?
We offer gluten-free/dairy-free/vegan options, but our production space does handle allergens such as wheat, dairy, eggs, and nuts.
We take several precautions to prevent cross-contamination, but ultimately are not an allergy-free space.
Order FAQs
What's the order process like?
To get started, send us an email or DM us on Instagram with some initial details, including:
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How many cookies/desserts you want or how large your occasion is
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When/where we should deliver to
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Any allergies or dietary restrictions
We'll reply to clarify any details and provide an initial quote.
If everything looks good, we'll send over a payment link and get started on your order!
How far in advance do I need to place an order?
All orders require at least one week's notice - large orders may require a longer lead-up time.
Do you have any minimum order quantity?
Our minimum order size is a Box of 6 cookies/desserts - perfect for a small get-together!
Where do you deliver to?
We deliver within a 30-minute radius from Seattle - this includes Shoreline, Redmond, Burien, and Renton.
Terms, Conditions, and Policies
Ordering Terms and Conditions
By ordering from Butter Bandit Bakery, you agree to the below Terms and Conditions and accept that they may be modified or amended as needed.
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We reserve the right to refuse or limit any order placed with us. In the event that an order must be modified or cancelled by us after it has been placed, we will notify you via the contact method specified at the time the order was made and issue a refund for any items that we are unable to deliver.
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Orders can be cancelled one week prior to the delivery date and be eligible for a refund. Any order cancelled afterwards will not be refunded.
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We assume no liability or responsibility after an order has been delivered or after purchase at a pop-up/market.
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Butter Bandit Bakery prices are subject to change at any time without notice.
Privacy Policy
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This website does not collect any customer information or use third-party cookies.
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Contact information is only used for the purposes of fulfilling delivery orders.
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Payment information is collected via external websites (i.e. Stripe or Square) and is subject to those policies.